Shipping Policy

Last Updated: 01 August 2026

At Powerlink Electrical, we aim to provide reliable and efficient delivery throughout the United Kingdom.

UK Shipping

We currently offer delivery within the United Kingdom.

Standard Delivery

Orders are processed and dispatched as quickly as possible after payment has been confirmed.

Estimated delivery times will be shown at checkout where available. Delivery times are estimates and may vary due to the courier, public holidays, severe weather, or other circumstances outside our reasonable control.

Shipping Charges

• Free UK standard delivery on orders over £75.

• Orders below £75 may be subject to a delivery charge, which will be displayed at checkout before payment.

• Any applicable delivery charges will be clearly shown before you complete your order.

Order Processing

Orders are normally processed within 1–2 business days.

Orders placed on weekends or UK public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive an order or shipping confirmation with tracking information where tracking is available.

Delivery Tracking

Where a tracked delivery service is used, tracking information will be provided after dispatch.

Please allow some time for tracking information to become active after the parcel has been collected by the courier.

Delivery Delays

Although we aim to meet the estimated delivery times, delays can occasionally occur because of courier issues, severe weather, public holidays, peak periods, or other circumstances outside our control.

If your order is significantly delayed, please contact us and we will assist you.

Incorrect Delivery Address

Customers are responsible for providing an accurate and complete delivery address.

If you notice that your address is incorrect, please contact us as soon as possible. We will try to update the address before dispatch, but we cannot guarantee that changes can be made once an order has entered the fulfilment process.

Additional delivery charges may apply if an order needs to be resent because an incorrect or incomplete address was provided.

Damaged or Missing Orders

If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and product where appropriate.

If you believe your order has been lost in transit, please contact us so that we can investigate the delivery with the relevant courier.

Delivery Restrictions

Some products may have specific delivery restrictions or requirements. Any applicable restrictions will be communicated during the ordering process.

Contact Us

If you have any questions about delivery or your order, please contact Powerlink Electrical through the contact details provided on our website.

Powerlink Electrical

Website: https://www.powerlinkelectrical.co.uk/